SECTION 1: GENERAL CASINO RULES
1.1 The Royal Joker Online Casino is located in the Mohawk Territory of Kahnawake, as such all contracts, bets and wagers shall be deemed to have occurred in Kahnawake.
1.2 The legal betting age in Kahnawake is 18 (eitheen).
1.3 Players should consult their local laws, as to whether or not placing a wager online is an illegal activity for the player in the player's jurisdiction.
1.4 The Royal Joker Online Casino is a real money casino. Therefore the player's winnings and losses are in a real currency depending on the selected currency of the player account.
1.5 All casino games are monitored by Royal Joker Online Casino, at all times. As such Royal Joker Online Casino has the ability to track and review each hand/roll/slot pull/spin for each player and game offered.
1.6 In the event that any game is at any time interrupted and/or disconnected, when the player starts the game again, the situation at the point of interruption and results from the previous game should be displayed. If the player became disconnected from the casino's server mid-game, the player will be able to continue and complete that game exactly as if the player had never left. If the casino's server did not receive the player's bet, the player's balance will not have been reduced and the player will see the result of the previous bet. Malfunction voids all plays and pays.
1.7 Royal Joker Online Casino shall make every effort to ensure the full protection of its customers. However, certain fortuitous and unforseen events are beyond the control of Royal Joker Online Casino. In the event of a disconnection for any reason whatsoever between the player and the casino, Royal Joker Online Casino shall not be held liable for any losses which may result therefrom. The balance of a player’s account shall at all times be as recorded on the Royal Joker Online Casino games server.
1.8 All disputes should be forwarded to Royal Joker Online Casino by email within one (1) hour of the disputed event.
1.9 It is the sole responsibility of the customer to safeguard his/her password and username. Every person who identifies him/herself by entering the correct username and password is assumed by Royaljoker.com to be the rightful account holder/customer, whether or not the person actually is the authorised account holder/customer.
In the event that a third party places a bet/bets or is thought to have placed a bet/bets, the said bet/bets shall be valid, whether or not the alleged third party had the prior consent or knowledge of the
customer. Under no circumstances will any bet/bets be cancelled for that reason.
In the event a customer suspects that a third party may have his/her password or username, the customer may at any time ask Royaljoker.com to furnish the customer with a new password.
1.a Royal Joker Online Casino reserves the right to close the account of any customer at its discretion. In the event that any customer, after having his/her account closed for any reason whatsoever, opens another account under his/her own name or under the name of an alias or through the co-operation of one or more persons, Royal Joker Online Casino shall reserve the right not only to close said account but also to retain any account balance therein without notice.
SECTION 2: BONUS PROMOTIONS
2.1 Only one account may be opened per customer, per household, per shared computer and shared IP address.
2.2 All bonuses awarded to customers shall be considered as betting credits only. Royal Joker Online Casino reserves the right to audit all requests for withdrawals, to reclaim any bonuses or winnings that have been accorded prior to a failed audit and to alter or discontinue a promotion at any time for any reason whatsoever, without notice.
2.3 If a customer takes money out of his/her account and places it back into his/her account, this will not be eligible for a re-deposit bonus.
2.4 Terms and Conditions for the Royal Joker Online Casino Bonus System
Bonuses credited to a player's bonus balance with the Royal Joker Online Casino Bonus System (Sign Up Bonus, for first deposit, Comp Bonus and all bonuses referring to promotions that are listed in the promotion section of the casino website) are subject to a minimum playthrough requirement before they may be withdrawn.
Regular players are subject to a 30 times playthrough before bonus credits are transferred into their cash balance.
When the required playthrough requirement is met, funds are automatically transferred from a player's bonus balance to his cash balance in increments of 10 credits.
Different games played contribute a different percentage of the wager - up to 100%, towards the required playthrough. Games played will contribute in the following percentages:
- Keno, Scratch Card and Slots games — 100%
- Table Poker games and Sic Bo — 50%
- All versions of Roulette, Craps and Video Poker games — 10%
- Baccarat, Red Dog, All Aces, 3 Card Poker, Casino War and all forms of Blackjack — 2%
All wagers made using the gamble feature will not be counted towards fulfilling wagering requirements.
If a player makes a withdrawal he will lose any bonus credits remaining in his bonus balance, which will immediately be reset to zero.
Reversing all or part of a withdrawal will not restore a player's bonus balance.
Winnings on wagers made from a player's cash balance are credited directly to his cash balance.
Winnings on wagers made from a player's bonus balance are credited to his bonus balance; however, if crediting the winnings would result in the bonus balance exceeding the amount of bonuses for which the above playthrough requirements have not yet been fulfilled, any excess winnings are credited to the player's cash balance.
2.5 If you do not wish to receive a bonus on your deposit, please notify Royal Joker Online Casino at the time of your deposit and before you make your first wager.
2.6 In the event your deposits qualify for more than one bonus promotion, you are entitled to the bonus with the highest percentage.
2.7 Bonus programs are intended for recreational bettors only. Professional players or players considered to be abusing the bonus system may have their bonuses, as well as any winnings from wagers based on such bonuses, forfeited and be subject to further sanctions at the sole discretion of the Royal Joker Online Casino management. In case of abuse, Royal Joker Online Casino reserves the right to discontinue a customer's membership and to prevent the player from accessing any Royal Joker Online Casino sites in the future.
2.8 Royal Joker Online Casino reserves the right to exclude customers from certain or all bonus promotions without prior notice. No correspondence will be entered into.
2.9 For additional and specific details see the small print of individual bonus promotions. All promotions are valid until further notice.
2.10 If a customer's Royal Joker Online Casino account is credited with a free bonus, customers shall be permitted to convert such a bonus to cash for the purpose of withdrawing funds only if the bonus rolled-over 60 times in the Casino on Slots, Video Slots and Video Poker (excluding Multi-Hand Poker) only. Any free money given without requiring a deposit will have a maximum cash out of 5 times the bonus given.
Any additional bet placed with these funds exceeding this 5-times bonus will be voided and account will be reset to 0 after the payout is completed.
2.11 Please note: Certain promotions may have different rules and regulations, including but not limited to wagering requirements.
SECTION 3: PAYMENTS AND ACCOUNTING
3.1 All winnings shall be credited to the winning customer’s Royal Joker Online Casino betting account and all losses shall be deducted from the same account.
3.2 Credit is not given for bets. All bets must be covered when made.
3.3 Bets for which there is no valid proof of payment will not be accepted, nor will bets made by customers who do not have enough money in their accounts to cover the minimum bet requirement.
3.4 The customer shall be responsible for keeping him/herself informed of the balance in his/her account, as well as the account history.
3.5 Any and all bets placed in an attempt in any way to defraud Royal Joker Online Casino and/or made by or contracted by any bookmaker(s), gambling syndicates, and/or any person, persons, parties, organisation(s), friends or relatives either individually or in partnership or conjunction with any other person or persons, parties, organisation(s), friends, relatives, firm or corporation in any manner whatsoever who carry on or be engaged in or be concerned with or interested in or advise, lend money to, guarantee the debts or obligations or any business of the kind or similar to the kind of business of Royal Joker Online Casino shall be voided and the balances in such accounts shall be returned and the accounts shall be closed.
3.6 As Royal Joker Online Casino customer you are allowed only one Royal Joker Online Casino betting account. Winnings can only be redeemed to players holding one Royal Joker Online Casino betting account. If you have more than one Royal Joker Online Casino betting account, all winnings will be null and void.
If the name on your Royal Joker Online Casino betting account does not match the name on the credit card(s) used to make deposits to the account, any winnings in that account will be null and void. Royal Joker Online Casino reserves the right to audit all requests for pay-outs and to reclaim any bonuses or winnings that have been accorded prior to a failed audit. Royal Joker Online Casino reserves the right to modify any rules or cancel promotions at its discretion.
3.7 All your winning bets will be automatically credited to your Royal Joker Online Casino betting account. If you deposited using a e-wallet such as Neteller, Moneybookers etc, your winnings will be paid out using the same payment provider. If you have chosen any other deposit method, you can use any payout method we offer. Royal Joker Online Casino reserves the right to decide about the final payment method.
3.8 Customers will be asked to provide ID, (driver's license or passport, utility bill or credit card statement) when requesting a payment out.
3.9 Only $10000 can be paid out per day, if a customer requests a payout of a greater amount it will be paid out by installments. |